Report An Issue

Do you need to report a sanitary sewer or stormwater issue? Submitting this form allows our team to quickly identify, route, and respond to concerns such as sewer backups, drainage problems, odors, or infrastructure issues. Providing detailed information helps us address the issue as efficiently as possible.

In case of sewer emergency or backups, please call our 24/7 emergency line.

(219) 874-7799

Helpful Links Before You Reach Out

Many common questions can be answered using the resources below. Reviewing these links first may help resolve your issue faster and ensure your request is directed to the correct department.

Report A Sanitary Issue

Use this form to report an issue. Please include as much detail as possible to help our team respond effectively.

Name(Required)

First Last

Email(Required)

Phone(Required)

Address(Required)

Street Address City State ZIP Code

Please select the issue(s) you are experiencing(Required)

Sewer backup (inside or outside)

Stormwater drainage or flooding

Manhole issue (overflow, odor, damage)

Odor concern

Sinkhole or ground collapse

Street or alley drainage issue

Lift station concern

Other sanitary or stormwater issue

Please describe the issue(s) you are experiencing(Required)

Upload photos or video

Drop files here or

Max. file size: 128 MB, Max. files: 3.

If available, you may upload a photo or short video of the issue. Visual details can help our team better understand the situation.

Frequently Asked Questions

Find answers to common questions about our services and schedules.

Report An Issue

In case of sewer emergency or backups, please call our 24/7 emergency line.

Helpful Links Before You Reach Out

Permits & Applications

Stormwater Information

Agendas & Minutes

Refuse & Trash Services

Report A Sanitary Issue

Frequently Asked Questions

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